1. Produce two copies of xerox copied (back-to-back) two valid ID cards.
2. Go to UnionBank branch of account and present the xerox copies, the two original valid ID cards, and the expired EON card.
3. After checking your documents, the bank representative will give you a replacement form, which you will fill up.
4. After filling up the replacement form, return it to the representative. After accepting and checking the form, the representative will destroy your old EON card and must tell you that you must return back after 1 week to claim your new EON card.
6. After 1 week, return to the bank and present the two ID cards you presented when you process for the replacement.
7. Get your new EON card and PIN (Personal Identification Number). Wait for 24 hours for its activation. After 24 hours, you may go to any ATM and check if it's activated by doing balance inquiry. If the transaction is successful, it means that the card has been activated.
8. Go to UnionBank ATM and change the PIN by simply choosing the "PIN CHANGE" option. You may seek tips on how to create PIN by visiting websites that give such tips.
